The Hard Reset method of resetting a BlackBerry smartphone applies to every BlackBerry smartphone. Note: Before performing either reset method listed below, ensure any open documents, emails or files are closed.Īs mentioned earlier, if you are using a BlackBerry smartphone that does not contain a QWERTY keyboard such as the BlackBerry® Torch™ 9850 smartphone, you can only perform a hard reset as a soft reset isn’t possible. The difference between the two is that performing a hard reset involves removing the battery temporarily, whereas when performing a soft reset, a key combination is used to reset the BlackBerry smartphone.īoth options accomplish the same goal – restarting the BlackBerry smartphone – but an important thing to know is that a soft reset can only be performed on BlackBerry smartphones with a QWERTY keyboard, such as the BlackBerry® Bold™ 9900 smartphone or BlackBerry® Torch™ 9810 smartphone.
There are two options when performing a reset: a hard reset or a soft reset. In terms of troubleshooting, it is a useful first step if a BlackBerry smartphone is experiencing hardware, software, or wireless network issues. A reset of a BlackBerry smartphone is a troubleshooting method that completely turns off and restarts the operating system software and applications of a BlackBerry smartphone.
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Some useful information every savvy BlackBerry® smartphone owner should know is how to reset their device. Note: If you are using a BlackBerry Z10, check out our post on how to restart a BlackBerry 10 smartphone
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